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Common Questions
Below you will find a list of the most frequently asked questions about online prescriptions and online pharmacy procedures.
If you do not see your question answered below, please don't hesitate to contact us and we will try to answer your question within one business day.
How Do I Place An Order?
By clicking on any order link at the online pharmacy of your choice, you will be taken to a secure server where you will set up your account. You will answer an online questionnaire to provide information relevant to your medical condition. Once you complete the questionnaire, you will see a confirmation page to review your answers for accuracy. At this point, you will submit your order for processing.
What Happens Once I Submit My Order?
A US licensed physician will review the
information you have submitted and either approve or decline your request. If approved,
the physician will write the prescription and send it to the pharmacy where it will be
filled and shipped to you via FedEx overnight. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication.
Can I Track My Order During Shipping?
Yes. After placing your order you will be
able to track it's process in real-time by logging into the help desk (you will receive
this information after placing your order). When your order ships, the FedEx tracking
number will be e-mailed to you so you may track its progress through the FedEx system.
What Are the Privacy and Security Policies?
We are dedicated to privacy and
security. Each of the individual pharmacies will have their own privacy policy. All information furnished is legally protected under doctor-patient privilege
laws. On-line ordering system should use the latest in Secure Encryption Technology.
All personal and credit card information should be submitted with the highest level of security and precautions.
How Does The Online Consultation Work?
Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The
patient does not receive a traditional physical exam by the physician, but rather
completes an online questionnaire and communicates with the physician using a secure
online communication tool.The physician may phone you or require additional examinations. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical
exam.
Is This Legal?
In developing this new Internet medium for the delivery of health care services, good online pharmacies are committed to meeting and exceeding current regulations. They should utilize only US-licensed physicians and employ licensed US pharmacists to provide you with the highest standards of pharmaceutical care. All medication should be obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy.
What Prescription Medications Do You Dispense?
We only offer medications that can be
prescribed from online consultations, therefore we carry a very limited number of
medications. No legitimate online medical company will ever offer narcotics or addictive
medications via the Internet. The medications offered on Our website do not require a
physical examination. A thorough review of your medical history is sufficient.
What Are typical Shipping Rates And Policies?
Once the pharmacy has received your
prescription, it will be filled and shipped within one business day. They will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication. All orders are shipped for Next Day delivery (see any order page for current shipping rates) - unless you ordered some other delivery system. Pharmacies are unable to ship orders to P.O. Boxes at this time. An adult signature is rquired at time of delivery. Cancellation Policy - Generally, You may cancel your order before your order is shipped by calling the number provided during your order confirmation.
Do You Ship Orders Everyday?
We do not ship any orders at all. The pharmacy you ordered from will process prescription ship orders every day except for the weekend and public holidays. If you place an order after 4:00 pm Eastern Standard Time on Friday, the order will be usually be shipped on Monday.
Can I Return My Medication For A Refund?
Online pharmacies are unable to accept returned prescription medications due to Federal Law.
My Questions Was Not Answered Above. What Now?
If you did not see the answer to your
question above, please contact us and we will answer your question as soon as possible.
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